When To Use Telephone Interpreting Services? - Speak Your Language | Australia

GET a Quote

LOGIN

BOOK NOW

CALL NOW

Live Chat

When To Use Telephone Interpreting Services?

When To Use Telephone Interpreting Services?

Posted on: January 26, 2025 by admin

It’s true that in-person communication can offer more profound interactions and human connections. But what’s also true is that we live in a fast-paced, ever-evolving world. Because of this, the need for immediate communication is more apparent.

Telephone interpreting services instantly connect people and ensure effective communication regardless of geographical location. To help you make the most of this service, learn when and how to use it. 

 

1. Immediate Communication 

Imagine being unable to communicate effectively with police or medical services in an emergency because of a language barrier. You might not get the help you need, making the situation more overwhelming. 

Phone interpreting is the best solution in these cases and others where you need urgent assistance. You can instantly be connected to a professional interpreter who can help you communicate with officials and get the help you need.  

 

2. Remote Locations

Phone interpreting services connect you with others regardless of the location. You can dial in an interpreter or schedule a time for a call and get interpretation service wherever you are. 

 

3. Confidentiality

Sharing personal or sensitive information can be challenging, especially when you require an interpreter. Phone interpretation can offer anonymity and confidentiality that in-person interpretation may not. 

 

4. Multi-Language Settings

Interpreters are vital in business or education settings with people from different language backgrounds. Phone interpreting is an excellent solution when people join an event remotely. Interpreters can facilitate meetings via conference call and ensure inclusivity and effective communication

 

5. Budget Limitations

Telephone interpreting is an excellent solution when you want to save money. These services minimise the travel cost required for in-person options and can be cost-effective, especially if you are on a budget. 

 

When Should You Use In-Person Interpreting?

While telephone interpreting is ideal in various situations, knowing when to use in-person interpreting is important. 

  • Healthcare settings: Interpreting body language and other nonverbal cues is vital in various medical situations. It can be challenging for an interpreter to do this over the phone, so in-person services are required. 
  • Legal proceedings: Courtrooms and other legal settings involve various procedures that must be accurately interpreted and explained. In-person interpreting is often the best option for effectively communicating legal processes and information. 
  • Social services: Social workers must build rapport and trust with clients, especially in sensitive cases. An In-person interpreter can understand the situation more fully and provide more accurate services than a professional helping over the phone. 

How Does Telephone Interpreting Work?

Before you start your telephone interpreting, knowing how it works and what to expect during a call is important. Here’s how to use phone interpreting services. 

 

  • Fill out an online form with the details and services required and submit your booking.
  • Get an instant quote and review it.
  • After accepting your quote, you’ll receive a reference number and be connected to an interpreter.
  • You or the person conducting the call speaks, and the interpreter interprets in the language required.

 

How Much Does Telephone Interpreting Cost?

Phone Interpretation costs can vary depending on the services required, call duration, and service provider. Before settling on a solution, it’s important to research different service providers and shop around for the best prices. 

 

Choose Our Professional Phone Interpreting Services 

You’ve come to the right place if you need reputable, quality, and cost-effective phone interpreting solutions. In addition to providing you with skilled and professional interpreters, we offer transparent and competitive prices. 

 

We put the needs of our clients first and ensure your voice is heard and understood. 

 

Contact us today to get started.