Speak Your Language’s Telephone interpreter services allow our clients to make conference calls with third parties while the interpreter facilitates communication in the client’s native language.
When it comes to multi-language in person meetings, there’s no one better to help you to achieve effective communications face to face.
Our skilled interpreters can be present to provide interpretative language support for you at business and legal meetings, court hearings, appointments with local authorities, government bodies, medical practitioners, banks, insurance companies, etc. We’ll be where you need us to be when you need us there.
The Speak Your Language’s onsite interpreting services team is there for you in a wide range of situations all across Australia providing interpretation support in over 120 languages.
Acting as a third party who fully understands what is being said in the source language and interpreting into the target language is their job and they do it with a very high level of professionalism, accuracy and reliability.
SYL’s interpreters are well qualified to provide consecutive phone interpreting by alternating between the source language and the target language, which may or may not be English.
Phone interpreting is a specialised skill and necessitates mastery of advanced consecutive interpreting and other skills. SYL chooses interpreters trained in listening skills that facilitate accurate hearing, full understanding, immediate recall and perfect interpretation from one language to another. In business conferences or other types of phone interpreting, delays are not acceptable and the interpreter has to have word perfect recall and interpreting abilities.
In every language there are cultural distinctions that characterise the language. The interpreter needs to be aware of these distinctions to appropriately convey the exact meaning of a variety of regionalisms and culture specific expressions. To be an excellent interpreter it is not enough that the person is bilingual. There are so many variances of each language that have to be considered.
For industry specific interpreting, the interpreter needs to be trained in the specific industry with full knowledge of relevant terminology as well. Telephone interpreting provides the client with benefits that include ready accessibility through a simple phone call.
SYL has thoroughly competent call handling protocols in place to provide seamless interpretation. Overcoming language barriers through superior quality interpretation is our business and one we do exceptionally well. Size does not matter to SYL, not in terms of the organisation or the industry and we are ready to accept any telephone interpreting project however simple or complex it maybe. The requests for language support we receive vary from individual to individual depending on the industry they have to deal with.
A classic example of how SYL’s telephone interpreting service protocol works may be explained by: a client who has received a letter from the bank and needs the interpreter to liaise with the bank representative for further information. This could be a very general interpreting service that is required.